ABM - Make a Difference

Phoenix’s first anchorwoman now informing families at Sky Harbor

ABM employee Mary Jo West, the first Phoenix anchorwoman in 1983, is now making headlines at Phoenix Sky Harbor International Airport. The ex-retiree is a guest services representative at the airport information desk, sharing information and being a friendly, albeit familiar, face for travelers.

The Gatwick bus driver who sends holidaymakers home happy

Gatwick Airport shuttle driver John Russell shines a bright light on passengers’ journeys daily through smiles and jokes. But what happens when a passenger is a BBC video journalist? Good work becomes newsworthy.

Hidden Heroes: Custodian gets life-saving kidney donation from new co-worker

ABM coworkers Ricardo Couchman and Terron Hardy became fast friends while working at Brookfield Place in New York City. It wasn’t until Couchman noticed significant swelling on Hardy’s arm that he knew intervention was necessary. What happened next is the ultimate example of making a difference in the lives of others.

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